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Conflictologic aspects of preparing of organizers of public health

Annotation

For the last years the amount of conflict situations between patients and medical organizations in connection with providing medical help (medical services) have grown up significantly. There are a lot of reasons for this: change of socio-economic conditions, increase of right consciousness of the population. growth of expensive medical services, and the spread of borderline mental disorders in the population. The effectiveness of physician practice largely depends on how much of professionals organizes interaction with patients, their relatives and closest associates and, of course, with colleagues. It is often necessary to coordinate actions, distribute function or affect mood, behavior, beliefs interlocutor. Article is devoted to the development of common functional model (professional) and specific competencies reflecting all necessary for the identification, prevention and settlement of conflict - the organizer of the skills of health care.

Keywords

conflict; conflict of interests in medicine; conflict management; competence; competence approach in education; general functional (professional) and specific competences

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UDC

159.9:61

Pages

176-179

References

1. Volchanskiy M.E. Sotsiologiya konflikta v meditsine: avtoref. dis. … d-ra sotsiol. nauk. Volgograd, 2008. 2. Erofeev S.V., Zharov V.V. Konflikt mezhdu patsientom i meditsinskim personalom: analiz i preduprezhdenie // Meditsinskoe pravo. 2002. № 1. S. 22-24. 3. Vinnitskiy V.G., Salykina E.V., Vedishchev S.I. Nevynashivanie beremennosti: ucheb. posobie. Tambov: Izdat. dom TGU im. G.R. Derzhavina, 2011. 53 s. 4. Meditsinskaya konfliktologiya. URL: http://5fan.ru/wievjob.php?id=2747 (data obrashcheniya: 12.01.2015). 5. Ivanov D.I. Kompetentsii i kompetentnostnyy podkhod v sovremennom obrazovanii // Zavuch. 2008. № 1. S. 4-24. 6. O «kompetentsii» i «kompetentnosti» v obrazovanii. URL: http://www.niro.nnov.ru (data obrashcheniya: 12.01.2015). 7. Piskunova E.V. Opredelenie kompetentsiy v obrazovatel'nykh programmakh. URL: ttp://www.google.ru. (data obrashcheniya: 12.01.2015). 8. Prokopov A.Yu., Vinnitskiy V.G., Osmanov E.M., Pozdnyakova A.A. Kachestvo akusherskoy pomoshchi i kriterii ego otsenki // Vestnik Tambovskogo universiteta. Seriya Estestvennye i tekhnicheskie nauki. Tambov, 2011. T. 16. Vyp. 1. S. 391-394. 9. Piskunova E.V. Podgotovka pedagogov: kak otsenivat' kachestvo // Otsenka kachestva osvoeniya pedagogicheskikh distsiplin v kontekste attestatsii vuza: sb. st. SPb.: Izd-vo RGPU im. A.I. Gertsena, 2008.

Received

2015-01-26

Section of issue

Scientific articles

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